This Is Why They Leave Video Series

Employee Experience (EX) videos on why your employees leave

Victoria Canham Consultancy | This Is Why They Leave Video Series Th

Welcome to the "This Is Why They Leave" series—an unvarnished, direct, and powerful look at the 30 hard truths leaders often avoid.

For too long, the narrative around employee turnover has been filled with excuses and corporate platitudes. We’re told people leave for more money, but that’s rarely the whole story.

In this series, we pull back the curtain on the real, unfiltered truths. Each video is a short, hard-hitting exploration of the specific, often painful, reasons that cause your best people to walk out the door, from cowardly managers and toxic cultures to passive-aggressive leadership and broken promises.

This isn't just about identifying the problems; it's about providing the insights you need to stop the cycle. These truths are a direct call to action, offering leaders the profound self-awareness and understanding required to build a culture where people don’t just stay—they thrive.

This Is Why They Leave - Truth 1: It's Not About the Money

Everyone says people leave for more money. As an expert in employee experience, I can tell you it's almost never the root cause. This reel uncovers the real reasons people walk out the door, and why they have nothing to do with their salary.

This Is Why They Leave - Truth 2: Their Boss Sucks

This isn't just a catchy phrase; it's a stark reality. Your managers are the linchpin of your employee experience. Neglect their development, and you'll pay the price in turnover. Is it time to invest in your leadership layer?

This Is Why They Leave - Truth 3: Their ideas are always ignored

It's soul-crushing to put your energy and creativity into a suggestion, only for it to be met with silence. When people feel unheard, they eventually stop speaking up, and that's a huge loss for the business.

This Is Why They Leave - Truth 4: Leadership isn't leading by example

It's soul-crushing to put your energy and creativity into a suggestion, only for it to be met with silence. When people feel unheard, they eventually stop speaking up, and that's a huge loss for the business.

This Is Why They Leave - Truth 5: Burnout Is The New Normal

Burnout is a silent epidemic, and it's not just about feeling tired. It's about a culture that normalises pushing past our limits until we break. This is the real cost of a relentless pace on your people and your business.

This Is Why They Leave - Truth 6: My reward for doing my job well is more work

This meme perfectly captures a frustrating reality: the 'reward' for being a high performer is often just... more work. If you want to keep your top talent, celebrate their wins with growth and reward, not just an expanded to-do list.

This Is Why They Leave - Truth 7: Management is afraid of tough conversations

The discomfort of confronting an issue pales in comparison to the damage caused by ignoring it. When leaders shy away from candour, it fosters resentment, lowers morale, and lets small problems explode.

This Is Why They Leave - Truth 8: No one cares about their well-being

"Just grin and bear it" and "stress is part of the job" are the biggest lies we tell ourselves at work. When companies don't genuinely prioritise well-being, they're telling their employees, "We care more about your output than your health."

This Is Why They Leave - Truth 9: The perks don't make up for the problems

Ping-pong tables and free snacks won't fix a toxic manager or an impossible workload. People aren't stupid. They see right through the veneer and would rather have psychological safety over free pizza.

This Is Why They Leave - Truth 10: People Don't Want a Boss. They Want a Guide.

True leadership isn't about dictating; it's about empowering. Being a boss is about control, but being a guide is about influence, development, and building a team that's confident and capable.

This Is Why They Leave - Truth 11: "We're a family"... Except When It Matters

"We're a family here!"—a phrase often used, and rarely backed up. When that façade crumbles at the first sign of inconvenience—like needing sick leave or asking for fair pay—it creates deep resentment and destroys trust. Be a professional, respectful company, not a fake family.

This Is Why They Leave - Truth 12: Loyalty is Not a Two-way Street

You want long-term commitment for a 2% pay bump and a "World's Best Employee" mug? Good luck. Loyalty is earned through genuine investment in people's development, compensation, and well-being.

This Is Why They Leave - Truth 13: One Bad Manager Can Ruin Your Career

One great manager can launch your career. One bad one can ruin it.

Managers are the daily reality of the employee experience, and investing in their development isn't optional; it's essential for retention and success.

This Is Why They Leave - Truth 14:Your Company Values Are a Work of Fiction.

Those posters on the wall? The ones about 'integrity' and 'respect'? Your people are watching to see if your actions actually back them up. When they don't, trust is completely eroded and your employees feel like they are living a lie.

This Is Why They Leave - Truth 15: You Hired Brilliant People, Then Managed the Brilliance Out of Them

A tough truth for leaders: you hired brilliant people, then managed the brilliance out of them. The very things you hired them for—their autonomy and creativity—you’ve now smothered with bureaucracy and micromanagement.

This Is Why They Leave - Truth 16: The Job Description Was a Lie

When the job description is a lie, you create a complete breach of trust from day one. Employees were hired based on a promise, and when that promise isn't honoured, it's the fastest way to drive them to a competitor.

This Is Why They Leave - Truth 17: The Rules Only Apply to Some of You.

Inconsistency in policies and treatment is a killer of morale. It breeds resentment and creates a culture where people feel like their hard work and dedication don't matter as much as someone else's.

This Is Why They Leave - Truth 18: Meetings That Could Have Been an Email

How many hours a week are you spending in pointless meetings? It's not just a waste of time, it's a soul-crushing experience that shows a fundamental lack of respect for your team's time and sanity.

This Is Why They Leave - Truth 19: Lack of Clarity in Goals and Expectations

"Working hard, but not knowing what you're working towards." It's the fastest way to burnout. Your job as a leader isn't to just provide tasks; it's to provide purpose and a clear finish line.

This Is Why They Leave - Truth 20: Your Employees Don't Want Beer Fridays. They Want to Not Cry on Sunday Nights

The problem with 'Beer Fridays' isn't the beer itself, it's when it's used as a superficial perk to mask a broken culture. High-performing teams want boundaries, respect, and psychological safety. This is how you build a loyal team, not with performative, exclusionary events.

This Is Why They Leave - Truth 21: Their onboarding experience was a scavenger hunt without a map.

"Here's your computer... good luck!"

How often have you seen a brilliant new hire get thrown in at the deep end because of a chaotic onboarding process? A poor start can derail a new employee's potential and make them question their decision to join your company.

This isn't just about first impressions. A bad onboarding experience sets the tone for the entire employee journey and sends a clear message: we aren't prepared for you.

How are you making sure your new starters feel supported, not lost, from day one?

This Is Why They Leave - Truth 22: Your Feedback Loop Is Broken

That annual review where you give a platitude and they give a platitude? That’s not a feedback loop.

Your best people want to grow and get better. When you don't give them real, actionable feedback, you're not helping them. You're just setting them up to leave.

What does meaningful feedback look like in your workplace?

This Is Why They Leave - Truth 23: Companies not paying a living wage but expecting high performance and maximum dedication.

You cannot expect world-class performance when you are paying a minimum wage investment.

The way a company compensates its people is a direct reflection of its values—not what's written on a poster. A low wage with high expectations is a fast track to disengagement and resentment. It’s a complete strategic failure.

What's the biggest disconnect you've seen between pay and expectations?

This Is Why They Leave - Truth 24: Bullying at Work Is a Leadership Failure

Bullying at work isn't a "personal conflict"—it's a leadership failure.

When leaders allow bullying to go unchecked, it sends a clear message that psychological safety is not a priority. This creates a toxic environment that drives away top talent and erodes trust. You cannot have a high-performing team in an unsafe environment.

Have you ever witnessed or experienced bullying at work?

This Is Why They Leave - Truth 25: Senior Manager Ego Clashes

Leaders, your internal ego clashes are not just "disagreements." They are a strategic failure that is costing you your best people.

When you allow professional disagreements to devolve into chaos, you create an environment of anxiety and mixed messages. Your team is forced to guess, and their productivity and morale will plummet. This is a direct failure of leadership to manage its own emotional intelligence.

What's the cost of ego in your workplace?

This Is Why They Leave - Truth 26: You don't have to be a loud leader to be a good one.

I love Gordon Ramsay's shows as much as the next person, but his television persona is not a sustainable leadership model. The most impactful leaders are not always the loudest. They are the ones who listen, observe, and protect their team.

Leadership isn’t just about making your team feel heard; it’s about removing obstacles, shielding them from the politics, and mentoring them to succeed.

What's one of your superpowers as a quiet leader?

This Is Why They Leave - Truth 27: The Cowardice of Bad Managers

I’m going to be direct. When a manager fails to communicate crucial information—especially during a takeover—it isn't just a failure of communication; it’s a failure of courage.

Your team relies on you to be their shield. When you stand by as they are blindsided by new policies and disciplinary action, you are betraying their trust. The mark of a true leader isn’t in their title; it’s in their willingness to fall on their sword to protect their team.

What's the worst betrayal you've seen from a manager?

This Is Why They Leave - Truth 28: Transparency is a buzzword, not a practice.

"We believe in open communication." "Radical transparency." These phrases are on every company deck, but how many of them are actually true?

A lack of transparency breeds speculation and erodes trust, leading to higher turnover and a disengaged workforce. A leader's actions—or lack of them—speak far louder than any mission statement.

How transparent is your company, really?

This Is Why They Leave - Truth 29: Promotions for Tenure, Not for Talent.

You cannot build a high-performing team by promoting for tenure, not for talent. Promotions go to those who outperform, not those who outlast. This isn't Survivor.

This single policy is a massive mistake. It frustrates rising stars who see no path for growth and creates a cascade of incompetent leaders who were never ready for the job.

Have you ever seen a promotion that just didn't make sense?

This Is Why They Leave - Truth 30: The Finale

For the past 30 days, we've explored the uncomfortable truths of why people leave their jobs. Today, for the final installment, it all culminates in one undeniable reality: They don't leave companies; they leave YOU.

Every instance of burnout, every ignored idea, every cowardly management decision, every ego clash, every lie—it all traces back to leadership. This isn't about blame; it's about accountability. Your best people are not leaving your brand or your product; they are leaving your leadership.

Are you ready to truly face that truth and build a culture where people want to stay and thrive? If so, let's talk.

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Victoria Canham pictured against a yellow background with the name of blog alongside her. Unleashing Your Potential: How a Technical Business Coach Can Propel Your Success

Victoria Canham Coaching Blog: How a Technical Business Coach Can Propel Your Success

August 11, 20238 min read

Are you ready to unleash your full potential and take your business to new heights? In today's fast-paced and competitive market, having a technical business coach by your side can be the key to propelling your success.

Technical business coaches possess a unique blend of technical expertise and business acumen, allowing them to guide you through the intricacies of your industry while helping you develop and implement effective strategies.

Whether you're a startup founder looking to navigate the complexities of scaling your business or an established entrepreneur aiming to stay ahead of the curve, a technical business coach can provide you with invaluable insights, personalised guidance, and a fresh perspective.

From optimising your operations and streamlining your processes to identifying new growth opportunities and overcoming challenges, their expertise can give you the edge you need to thrive in today's ever-evolving business landscape. So, let's dive in and discover how partnering with a technical business coach can unlock your true potential and drive your success to unprecedented levels.

The Role of a Technical Business Coach

A technical business coach plays a vital role in helping entrepreneurs and professionals navigate the complexities of their industries. Unlike traditional business coaches who focus primarily on strategy and leadership development, technical business coaches bring a unique combination of technical expertise and business acumen to the table. They have a deep understanding of the technical aspects of your industry, whether it's the software, marketing tech or any other technical aspect of online business. This specialised knowledge allows them to provide targeted guidance and support that is tailored to your specific needs and challenges.

Technical business coaches act as mentors, advisors, and sounding boards. They help you identify areas for improvement, set goals, and create actionable plans to achieve them. They also offer valuable insights and perspectives that can help you make informed decisions and avoid costly mistakes. Whether you're struggling with operational inefficiencies, seeking to optimise your processes, or looking to expand into new markets, a technical business coach can provide you with the expertise and guidance you need to overcome challenges and achieve your business objectives.

Benefits of Hiring a Technical Business Coach

Partnering with a technical business coach offers numerous benefits that can significantly impact your business's success. One of the primary advantages is the fresh perspective they bring to the table. As entrepreneurs, it's easy to get caught up in day-to-day operations and lose sight of the bigger picture. A technical business coach can help you step back and assess your business objectively, identifying areas of improvement and untapped potential.

Another benefit of working with a technical business coach is the personalised guidance they provide. Unlike generic business advice found in books or online resources, a technical business coach tailors their approach to your specific industry and business needs. They understand the intricacies of your sector, staying up-to-date with the latest trends, technologies, and best practices. This specialised knowledge allows them to offer practical and relevant guidance that can drive your business forward.

Additionally, a technical business coach can help you develop and refine your leadership skills. As your business grows, so does the need for effective leadership. A skilled coach can help you enhance your leadership abilities, empowering you to inspire your team, make sound decisions, and foster a positive and productive work environment. They can also assist in building a strong company culture and developing a high-performing team.

How a Technical Business Coach Can Help You Identify and Overcome Challenges

Running a business comes with its fair share of challenges, and having a technical business coach can make all the difference in overcoming them. These coaches have a keen eye for identifying bottlenecks and inefficiencies within your operations. They can conduct a thorough analysis of your business processes, pinpointing areas that need improvement, and offering actionable solutions. By streamlining your operations, you can increase efficiency, reduce costs, and enhance overall productivity.

Furthermore, a technical business coach can help you stay ahead of the competition by identifying new growth opportunities. They can assist you in conducting market research, analysing industry trends, and identifying gaps in the market that your business can fill. With their guidance, you can develop innovative strategies to expand your market share, enter new markets, and diversify your product or service offerings.

In addition to strategic guidance, a technical business coach can also provide emotional support and motivation. Running a business can be challenging and lonely at times, and having someone in your corner who understands your struggles can be invaluable. A coach can offer encouragement, help you stay focused, and hold you accountable for your goals. They can also provide a fresh perspective on challenges you may be facing, offering alternative solutions and helping you see things from a different angle.

Setting Goals and Creating a Roadmap with Your Technical Business Coach

Setting clear goals and creating a roadmap for success is a crucial aspect of working with a technical business coach. Your coach will help you define your goals and objectives, ensuring they are specific, measurable, attainable, relevant, and time-bound (SMART). They will assist you in breaking down your long-term goals into smaller, actionable steps, making them more manageable and achievable.

Once your goals are defined, your coach will help you create a roadmap to reach them. This roadmap will outline the specific actions, timelines, and milestones required to achieve your objectives. It will serve as a guide, keeping you focused and on track towards your desired outcomes. Your coach will provide ongoing support and accountability, ensuring you stay motivated and make progress towards your goals.

Developing Technical Skills and Knowledge with the Guidance of a Coach

One of the key benefits of partnering with a technical business coach is the opportunity to develop your technical skills and knowledge. Whether you're a business owner with a non-technical background or a technical professional looking to expand your business acumen, a coach can help bridge the gap.

A technical business coach can provide personalised training and development programs tailored to your specific needs. They can help you acquire new technical skills, stay updated on the latest industry trends, and enhance your understanding of your field. This knowledge can empower you to make informed decisions, communicate effectively with your team, and drive innovation within your business.

Building Confidence and Self-Belief through Coaching

Confidence and self-belief are essential qualities for any entrepreneur or business professional. However, self-doubt and imposter syndrome can often hinder our progress and hold us back from achieving our full potential. A technical business coach can help you build confidence and overcome self-limiting beliefs.

Through personalised coaching sessions, your coach will help you identify and challenge any negative thought patterns or self-limiting beliefs that may be holding you back. They will help you recognise your strengths, celebrate your achievements, and develop a growth mindset. By building confidence and self-belief, you'll be better equipped to take risks, embrace new opportunities, and achieve greater success.

The Importance of Accountability in Achieving Success with a Technical Business Coach

Accountability is a critical component of achieving success, and a technical business coach can help keep you on track. Your coach will hold you accountable for your actions, ensuring you follow through on your commitments and stay focused on your goals. They will provide regular check-ins and progress reviews, providing constructive feedback and guidance along the way.

Having someone to hold you accountable can be a powerful motivator. It helps you stay disciplined and committed to your goals, even when faced with challenges or setbacks. It also ensures that you make continuous progress towards your objectives, rather than getting stuck in a cycle of procrastination or complacency.

How to Find the Right Technical Business Coach for You

Finding the right technical business coach is crucial for a successful partnership. Here are a few tips to help you find the perfect match:

1. Define your needs: Before starting your search, clearly define your goals, objectives, and the specific areas you need assistance with. This will help you find a coach with the right expertise and experience.

2. Research and vet: Conduct thorough research and vet potential coaches. Look for certifications, testimonials, and case studies that demonstrate their expertise and track record. Consider their industry experience, coaching style, and compatibility with your personality and working style.

3. Interview and assess: Schedule initial consultations or interviews with potential coaches. Use this opportunity to ask questions, discuss your goals, and gauge their communication and coaching style. Assess how well they understand your industry and challenges, and whether you feel comfortable working with them.

4. Seek recommendations: Ask for recommendations from colleagues, mentors, or industry associations. The insights and experiences of others can help you narrow down your options and find coaches who have a proven track record of success.

5. Clarify expectations: Clearly communicate your expectations, goals, and desired outcomes to potential coaches. Discuss their coaching process, frequency of sessions, and the support they provide between sessions. Ensure that both parties are aligned in terms of commitment and expectations.

Remember, finding the right coach may take time and effort, but the impact they can have on your business's success is well worth it.

Conclusion: Unleashing Your Potential with the Help of a Technical Business Coach

In today's competitive business landscape, partnering with a technical business coach can be a game-changer. Their unique blend of technical expertise and business acumen can help you navigate the complexities of your industry, identify growth opportunities, and overcome challenges. From streamlining operations and optimising processes to developing technical skills and building confidence, a technical business coach provides invaluable guidance and support.

So, if you're ready to take your business to new heights and unleash your full potential, consider working with a technical business coach. Invest in yourself and your business by finding a coach who understands your industry, aligns with your goals, and can empower you to achieve unprecedented levels of success. Remember, the journey to success is not meant to be travelled alone – with the right coach by your side, you can unlock your true potential and propel your business to new heights.

Book a call, let's see how technical business coaching can help you.

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Victoria Canham

Victoria is an ICF-accredited certified professional coach, who offers bespoke performance coach. With a background in change management and countless hours of professional coaching training and experience, I made the big switch to full-time coaching in 2020. I know what it is like to suddenly have the rug pulled out from under you while you're busy making other plans, as a result, I now help people like you to bounce back from adversity and major setbacks to emerge stronger and better than ever before. Our clients have transformed from feeling overwhelmed by life's challenges to confident, goal-driven individuals who navigate life's obstacles with ease. They've achieved their personal and professional objectives and embodied peak performance in all aspects of life. You too can experience this transformation. This is your moment. Your chance to take control, to choose growth over stagnation, achievement over inaction. This is your opportunity to prove to yourself that you're not defined by your challenges—you're defined by how you rise above them. Are you ready to transform your life and achieve peak performance?

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